Been in an accident?

Learn how the MAIB can assist you in the event of a motor vehicle accident where yourself or another party is injured...

How we can assist

How we can assist you

The MAIB provides insurance cover for those who are injured in a motor accident. Funding for this compensation is provided by Tasmanian motorists through the payment of compulsory premiums on registered motor vehicles. 

We pay for a range of treatment and support services for eligible people who have been injured regardless of fault. 

We assist:

  • people recovering from, or living with injuries that result from motor accidents; and
  • the families of those fatally injured on our roads.

Injured people

If you have been injured in, and/or received medical treatment following a motor accident, you can make a claim with us. We pay for a range of treatment and support services to help you in your recovery after an accident.

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When someone is fatally injured

If you have lost a family member in a motor accident we can assist with the expenses associated with the funeral. Financial support may also be available for dependants.

We can also assist with the payment of counselling services for family members under certain circumstances.

To make a claim, please contact us on 1800 006 224 and we will assist you with your claim. A Claims Officer will support you to lodge your claim and provide you with any information you may need.

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Who can claim

Who can claim

A claim may be made with us by:

  • Tasmanian residents injured in Tasmania;
  • Tasmanian residents injured outside of Tasmania but within Australia, provided a Tasmanian registered vehicle is involved in the accident;
  • Non-residents of Tasmania injured in Tasmania, provided the accident involves a motor vehicle registered in Tasmania; or
  • Non-residents of Tasmania in a non-Tasmanian registered vehicle injured within Tasmania, who are eligible for the daily care component of our legislation.

There are some cases in which we may be unable to accept your claim. These cases are specifically detailed in the Motor Accidents (Liabilities and Compensation) Act 1973 and Motor Accidents (Liabilities and Compensation) Regulations 2020.

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How to make a claim

How to make a claim

  • Report the accident to a police officer as soon as possible (if the police did not attend the accident scene).
  • Complete an Application for Benefits (Form B) and return it to us within 12 months of the date of the accident.
  • Also complete a Notice of Accident (Form A) if you were the driver and/or owner of a vehicle involved in the accident.

Lodge a Claim

Lodge a claim

There are three ways you can lodge a claim:

  1. Use our online lodgement form; or
  2. Download the form/s from our website and return by email, post or in person at our Launceston office; or
  3. Call 1800 006 224 and request a copy of the form/s to be posted to you and return by email, post or in person at our Launceston Office.

If you need assistance with making your claim, please contact us on 1800 006 224.

What happens next?

Once you have lodged your claim, we will contact you within 5 working days of receipt of your claim to notify you of the progress of your claim.

Report an accident

Report an accident

If you were the driver or owner of a vehicle involved in an accident, you can notify us of the accident circumstances by completing a Notice of Accident.

There are three ways you can lodge a Notice of Accident:

  1. Use our online lodgement form; or 
  2. Download the form from our website and return by email, post or in person at our Launceston office; or
  3. Call 1800 006 224 and request a copy of the form to be posted to you and return by email, post or in person at our Launceston office.

If you were injured in, and/or received medical treatment due to a motor accident, you will also need to complete an Application for Benefits to submit a claim.

Compensation for personal injury

Compensation for personal injury

If your personal injury was caused, or contributed to by the fault of another driver, common law compensation can be sought. Common law compensation is a lump sum payment that recognises the long term impact the accident has on your life.

If you believe you may be entitled to common law compensation for personal injury you should seek legal advice without delay as there are time limits which apply.

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