About the MAIB

The MAIB administers the funding and payment of Tasmania's compulsory third party (CTP) motor accident insurance scheme.

What is the MAIB?

What is the MAIB?

Established in 1974 under the Motor Accidents (Liabilities and Compensation) Act 1973 (the Act), the Motor Accidents Insurance Board (MAIB) is a Tasmanian Government Enterprise (GBE). The purpose of the MAIB is to administer the funding and payment of Tasmania’s compulsory third party (CTP) motor accident insurance scheme. The scheme provides medical and income benefits on a no fault basis to people injured as a result of a motor accident while enabling access to common law.

All States and territories within Australia have CTP schemes which are funded through the application of compulsory premiums on all registered motor vehicles. The MAIB charges the lowest premium in Australia.

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Vision Statement

To be highly regarded nationally in the provision of competitively priced, quality, service-driven personal injury motor accident Insurance.

Mission Statement

To provide a commercially viable, cost competitive, high quality, personal injury insurance scheme which offers fair and equitable compensation for people injured in a motor accident.


In seeking to achieve the vision and mission, the values of the MAIB are:

  • Team commitment;
  • Flexibility and adaptability;
  • Community awareness;
  • Accountability; and
  • Respect, understanding and dignity.

Corporate governance

Corporate governance

The registered office of MAIB is Level 1, 33 George Street, Launceston, Tasmania 7250, Australia.

The activities of MAIB are governed by a Board of Directors appointed by the Tasmanian Government (the “Shareholder”). The Shareholder is represented by two Ministers, the Treasurer and the Minister for Infrastructure. Find out more about the MAIB’s Board here.

The Board is empowered to govern by the MAIB Act and by the Government Business Enterprises Act 1995. The Board and the Shareholder have agreed a Statement of Corporate Intent which sets out the MAIB’s corporate direction and objectives.

Further information on the MAIB can be found in our Annual Reports.

Community & road safety

Community involvement & road safety

MAIB’s Injury Prevention & Management Foundation each year funds projects to reduce the number and severity of motor accidents. The IPMF was established under the Act in 1993 with the objective of promoting measures to reduce the number and severity of motor accidents.

To achieve this objective, the MAIB may conduct or participate in, and/or provide financial support to people and organisations through sponsorships of appropriate projects. The IPMF is funded by setting aside up to one percent of gross annual premiums.

The IPMF Charities Committee was established in January 2002 and supports a number of Tasmanian not-for-profit charities. The MAIB’s sponsorship of charities assists Tasmanians living with brain injuries as well as road trauma support services.

MAIB also funds the:

  • Tasmania Police’s road enforcement activities;
  • Metro Tasmania (New Year’s Nightrider Service); and
  • Road Safety Advisory Council (RSAC).
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How to pay your MAIB insurance premium

If your vehicle is registered, a MAIB third party insurance premium is compulsorily paid each year as part of your vehicle registration renewal fee. Your registration renewal form details the MAIB premium to be paid.

If your vehicle is not registered (off-road and recreational vehicles) you can arrange to pay a MAIB premium through your local Service Tasmania shop. Click here to find out more about why you should insure your off-road or recreational vehicle.

MAIB premiums are payable to the Registrar of Motor Vehicles, and may be paid annually or six monthly at any Service Tasmania shop. Further details are available from Transport on 1300 135 513, or on the Transport website. Motor vehicle owners must ensure their vehicle has an MAIB premium to qualify for benefits.

Want to know if your vehicle registration and MAIB cover is current? You can access this information in the Online Services section of the Transport website.

Premiums and Vehicle Classifications

Right to information

Right to information

Information held by MAIB

The MAIB collects information primarily to determine entitlement under the Motor Accidents (Liabilities and Compensation) Act 1973 and accompanying regulations to common law damages and/or no fault benefits and where applicable providing benefits under the Act and regulations.

The collection of personal information and health information is limited to information that is necessary and relevant to the determination of your entitlement to benefits or common law damages, and to the provision of benefits.

Information, which is not of a personal nature, such as annual reports and policies, are also generated by MAIB as a result of running its business. In accordance with the Tasmanian Government’s principles of transparency and accountability throughout government, MAIB willingly provides access to information, wherever it is in the public interest to do so.

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Report Fraud

Report Fraud


Fraud is the use of deception or misrepresentation to obtain an unjust advantage, including theft or misappropriation of the MAIB’s assets. Examples of fraud include exaggerated injury, staged or phantom accidents, false claims for travel and economic loss and service providers charging MAIB for consultation time not actually provided to MAIB clients.

Fraudulent claims can increase the cost of premiums for everyone.

The MAIB is committed to preventing, deterring, detecting and managing fraudulent behaviour in the performance of its business activities and has a zero tolerance approach to fraudulent activities. The MAIB will pursue those engaged in attempts to defraud.

Report Suspected Fraud

If you know or suspect that someone is committing fraudulent activity in relation to the MAIB please report it via:

Phone: 1800 006 224 (Toll Free) or (03) 6336 4800, or by using the anonymous form below.

You can choose to remain anonymous.

Report Suspected Fraud:

MAIB response to the novel coronavirus (COVID-19)

Novel Coronavirus (COVID-19) update

If you think you might have COVID-19 because of recent travel or contact with a confirmed case, phone the Tasmanian Public Health Hotline 1800 671 738.
Please only use Triple Zero (000) for emergencies.

MAIB Response

MAIB has been planning and taking the necessary steps to prepare for the impacts from coronavirus on our staff, clients and providers. We are following the advice of public health authorities and preparing contingences for our staff, in order to maximise the continuity of care for MAIB clients during the ongoing and changing impacts of the coronavirus.

Our priorities during this pandemic are:

  • The health and safety of all MAIB staff.
  • The ongoing care, health and service to our clients.
  • Doing our part to mitigate the impact of the virus on our community, including our providers.

Our workforce is largely working from home enabling us to continue to support our clients and providers during this period. Please continue to contact us on our usual email addresses or on 1800 006 224 (Monday to Friday 8.30am to 5.00pm).

Help to protect yourself

Coronavirus is a respiratory illness, with symptoms ranging from a mild cough to pneumonia. Some people recover quickly and easily, and other may get very sick, very quickly.

The Tasmanian Government website has useful resources to help you understand:

  • Social distancing;
  • How to prevent the spread;
  • Hand hygiene; and
  • How to prevent contracting the virus.

For general information about coronavirus, including the national response, call the National Coronavirus Information Line on 1800 020 080 (24 hours, 7 days). If you require translating or interpreting services, call 131 450.

The Tasmanian Government is maintaining up to date resources and information at https://www.coronavirus.tas.gov.au/

Australian Government funding support

The Australian and Tasmanian Governments have both announced comprehensive funding packages to help all Australians.
Information is available for individuals and businesses at:


Information for MAIB clients

Although our workforce is largely working away from our office, we are able to continue to support our clients and providers during this period. Please continue to contact us on our usual email addresses or on 1800 006 224 (Monday to Friday 8.30am to 5.00pm).
We will continue to reply to all enquiries as quickly as possible, however there may be some delays due to our remote working arrangements.

If you have any questions or concerns about accessing your usual essential supports (such as attendant care services, medical supplies, disability equipment) please contact your provider in the first instance.

If you are unable to contact your provider or you need help to do this, please call us on 1800 006 224 (Monday to Friday 8:30am to 5:00pm).
During this time we would prefer (if possible) to receive documents, receipts and paperwork from our clients electronically.
Please contact your usual MAIB claims team if you require any assistance regarding your on-going claims.

Please visit the Commonwealth website and the Tasmanian Government coronavirus website for the latest information and advice about the coronavirus outbreak.

Information for MAIB providers

MAIB is working closely with all of our providers during this period.
Although our workforce is largely working away from the office, we are able to continue to support our clients and providers during this period. Please continue to contact us on our usual email addresses or on 1800 006 224 (Monday to Friday 8.30am to 5.00pm).
We will continue to reply to all enquiries as quickly as possible, however there may be some delays due to our remote working arrangements.

In line with the recent Commonwealth announcements, any existing MAIB clients will be able to access telehealth services from their general practitioner, treating specialist or rehabilitation provider where the provider determines it is clinically appropriate for the client and the provider to utilise telehealth services.

MAIB will be communicating directly with each provider group regarding the telehealth arrangements.

MAIB providers are encouraged to have the necessary plans in place to ensure continuity of care for MAIB clients and to ensure the safety of providers and their employees.
Please contact your usual MAIB staff member if you require any assistance.

Providers should regularly check the Department of Health website for the latest coronavirus advice and resources.
We would draw your attention to the resources available on the Department of Health and Human Services and NDIS websites, in particular:

There are a range of financial supports available for providers where their businesses have been financially impacted as a result of coronavirus.
Please refer to these resources